How to use our service Personal Shopper ?

How do you buy for me?

Click simply on Use Now and then you buy for me , all information requested must be complete to validate , process your order and buy  for you.

 

How do you buy for me for several purchases ?

If you have several purchases on different websites, simply click on Use Now  buy for me and again  buy for me by site and complete all the information requested, we will validate, process your orders and will buy for you.

 

How to know that you bought for me ?

Upon receipt of your payment, we will be buying and registering on the website you requested .You will be informed by e -mail per our website on the progress of your order, you will find detailed information in my account track your orders and parcels . We send you too the e -mail order confirmation we have received from the company  which we have placed your order.

 

How it happens if my items are not available ?

If the item is not available at the time we will order for you, you will be refund by us , If more than 50 % of the items ordered are not available we will contact you .Any order and payment will be made within 24 hours, our fee of 10 % are firm and final and will not be refunded.

 

How to know if you have received my purchase(s)?

You will receive e-mail per our website and you will find all infromations too  in my account track my orders and parcels

 

How to ask to send my purchase?

You specify whether you want a repackaging or not by logging into my account, track your orders and parcels and parcel received. See How to receive my package?

 

To wait to ship my package to be grouped with other packages?

You want we may store (stokage free for 60 days) and we were bonding with other parcels, simply let us know on the  form "package received " in my account and track your orders or packages or contact us by e-mail contact@faops.net

See How to receive my package ?

 

How to use our auctions service ?

Can i placed auctions using Personal shopper service ?

You can put only auction on ebay .fr and we can pay for you in this case you must get contact to the seller.

 

Which are your rates for auctions ?

Our rates are 10 % of the total amount of your order, shipping to our warehouse included

 

Can you bid for me?

Yes, we can bid and pay for you but only on ebay.fr.

 

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FAQ